The ground rules for using Fat Media.

This website presents services, courses, consultations, products, client portal features, and general company information for Fat Media.

You may use the public website for lawful personal or business research, inquiries, purchases, and communication with Fat Media.

You must not misuse the website, attempt unauthorized access, interfere with security features, scrape systems at scale, upload harmful files, or use the website in a way that disrupts service for others.

Fat Media may accept or reject any client, account, project, order, purchase, consultation, or service request at its discretion.

Published information may change as offers, pricing, timelines, and delivery formats evolve.

By accessing this website, creating an account, placing an order, or engaging Fat Media's services, you agree to these terms.

Some areas of the website require a client portal account created with email, password, Google sign-in, or another supported authentication method.

You are responsible for keeping account login details secure and for all activity that occurs through your account.

Fat Media may suspend or restrict account access if an account appears compromised, violates these terms, or is connected to unpaid, paused, or terminated work.

Client portal information is provided for project coordination, account management, purchases, and service visibility. It should not be treated as a substitute for a signed project agreement where one exists.

All service engagements — including social media management, content creation, web development, branding, and AI-powered solutions — are scoped individually based on client needs.

Any price ranges or package details shown on the site are directional and may be adjusted based on actual project scope, complexity, and timeline.

Fat Media may change the composition, inclusions, pricing, delivery format, timelines, or terms of any service without prior notification. We will do our best to communicate important changes through our website, client communications, or social media channels.

Work only begins after both sides confirm scope, delivery expectations, and the relevant commercial terms in writing.

Fat Media reserves the right to pause, cancel, or terminate an ongoing deal, purchase, project, or service engagement at its discretion, including where agreed milestones, feedback timelines, payment schedules, platform requirements, or working expectations are not met.

Deliverables shared during active engagements remain subject to the commercial agreement for that project until full payment is received.

Consultation sessions are arranged by calling or contacting the Fat Media team directly.

Session format, duration, and any applicable fees are confirmed during the call or in writing before the booking is finalized.

Consultations are one-time advisory sessions. Recommendations given during a session are non-binding and provided for guidance only.

Clients are responsible for confirming their booking details and attending at the scheduled time.

Missed sessions without at least 24 hours advance notice may be forfeited without rescheduling.

Fat Media courses — including scheduled sessions, self-paced modules, and workshop formats — are offered as published on the courses page.

Course pricing, schedules, and availability may change without prior notice. Active enrolments are honoured at the agreed terms.

Course materials, recordings, templates, and resources shared during training are for personal use by the enrolled participant only.

Redistribution, resale, or sharing of course content with third parties is prohibited without written consent from Fat Media.

Completion of a course does not guarantee specific business outcomes. Results depend on the participant's application of the material.

All payments for services, consultations, courses, products, and subscriptions are final and non-refundable once payment has been made, unless Fat Media confirms a different written arrangement.

For service engagements, partial work completed up to the point of cancellation is non-refundable.

For consultations, no refunds are issued for completed sessions or sessions missed without 24 hours advance notice.

For course enrolments, fees are non-refundable once access to course materials has been granted or the course has started.

In exceptional circumstances, Fat Media may choose to offer credit toward future services or sessions at its sole discretion, but this does not create a refund right.

The website, brand assets, copy, design, page layouts, service descriptions, course content, templates, images, and other materials published by Fat Media are protected by intellectual property rights.

You may not copy, resell, redistribute, reproduce, or adapt website content, course materials, templates, designs, or client portal materials without written permission from Fat Media.

Unless separately agreed in writing, all strategy, design, content, code, and campaign materials remain subject to the commercial agreement for that engagement.

Third-party assets, platform policies, and licensed materials may also apply depending on the work being delivered.

Fat Media retains the right to showcase completed work in its portfolio unless a confidentiality agreement is in place.

Only approved client names, quotes, and proof assets appear on the live site.

Public-facing proof includes only wording and assets that have been approved for display.

Fat Media provides the website, services, consultations, products, and training on an as-is and as-available basis and does not guarantee specific results or outcomes.

Fat Media is not liable for indirect, incidental, special, consequential, or punitive damages arising from use of the website, client portal, services, consultations, products, or courses.

Where liability cannot be excluded by law, Fat Media's responsibility is limited to the amount paid for the specific service, product, course, or consultation giving rise to the claim.

For questions or concerns about these terms, contact us via the channels listed on the contact page.